CRM & client app for Disney travel agents

Run the business behind
every magical trip.

The CRM built for Disney, Universal and cruise specialists — clients, bookings, itineraries, payments and commissions in one place. Your travelers get a free trip app with their countdown, documents and a direct line to you.

Start your 30-day free trial

30 days free · No credit card required · Cancel anytime

Plans from $10/mo
Pixie Dust CRM agent dashboard showing $72,220 revenue over 30 days, $94,720 over 90, $66,520 booked for travel not yet started and $4,248 commission year to date, above a twelve-week revenue curve, top clients by spend, and tiles for active bookings, inquiries, pending quotes, tasks due and unreconciled commission

The work on your desk

One trip, start to finish, without the scattered pieces.

A quote request lands

It arrives from your website form with the family's dates, party size, and what they're dreaming about — already attached to a client record instead of buried in your inbox.

The trip takes shape

Resort or ship, room requests, ticket types, dining you're chasing, the celebration you must not forget. Details live on the booking, not in your head.

Deadlines chase themselves

Dining windows, final payment dates, check-in reminders. Tasks fire off the travel date so you stop keeping a mental calendar of other people's vacations.

The client sees the polished version

Countdown, itinerary, documents, payment status, and a direct line to you — in an app they didn't pay for and don't need a login emailed twice.

The money reconciles itself

Commission tracked per booking, supplier checks matched line by line, short-pays flagged, and tax-ready reports when it's time.

Included on every plan

Your clients get an app. Free.

Not a portal they need a password reset for. A trip app with the countdown they will check obsessively, the itinerary, their documents, payment status, and a message thread straight to you — on iPhone, Android and the web.

Pixie Dust CRM client app home screen showing a traveler greeting, trip countdown, and important travel dates
The countdown
Pixie Dust CRM client app itinerary screen showing a Walt Disney World trip countdown, day cards, and chat with your agent call to action
Day by day
Pixie Dust CRM client app trip detail screen showing a Disney World trip, advisor contact card, card authorization, and trip overview
Trip details
Pixie Dust CRM client app inbox screen showing traveler notifications from the travel advisor
Messages
See both apps

Clients never pay, never subscribe, and never see the admin side.

Not a blank CRM

Fields for the things you actually get asked about.

A generic CRM gives you a contact record and wishes you luck. This one already knows what a park day is, why a connecting room matters, and that a dining window opens at 6am.

See every feature

Dining

Track ADR windows and what each family is still hoping to get.

Park days

Day-by-day plans with parks, rope drop, and rest days built in.

Resorts

Room requests, view categories, and the connecting-rooms ask.

Cruise

Cabin numbers, muster, dining rotation, and port days.

Celebrations

Birthdays, anniversaries, first visits — the reason for the trip.

Group trips

Multiple families, one trip, without a spreadsheet per traveler.

The 6am scramble

They rank the restaurants. You work the phones.

Sixty days out the dining window opens and the good tables are gone in minutes. So the deciding happens before then, not during it. Your client ranks what they want in their own app — top picks, backups, nice-to-have — and the allergy and the anniversary ride along with it. It arrives in your Planning tab already sorted.

Nothing books itself. They ask; you book. But when the window opens you are not deciding anything — you are working a list.

1

Their app, the night before

The client app's restaurant wishlist ranked into Top picks, Backups and Nice to have, with a note recording a peanut allergy and a 10th anniversary
They put Cinderella's Royal Table above Chef Mickey's themselves, and write down the peanut allergy while they are thinking about it.Scroll the panel sideways to read it.
2

Your Planning tab, 5:58am

Pixie Dust CRM's Planning tab showing the same client wishlist sorted into Must-do, Would love and If there's room, with the dining notes attached
The same list, already in priority order, notes attached — sitting there before the window opens.Scroll the panel sideways to read it.
3

And afterwards

Pixie Dust CRM's dining board showing nine reservations across active trips grouped by date — four confirmed with confirmation numbers, three requested and two waitlisted
Every ADR across every active trip, grouped by date. Confirmation numbers on the ones that landed, honest status on the ones that haven't — including what is still sitting on a waitlist.Scroll the panel sideways to read it.
Pixie Dust CRM commission checks screen showing reconciled and unreconciled supplier payments

Commissions & books

Know what is booked, what is owed, and what actually got paid.

Solo, that means revenue, future travel and commission without a second spreadsheet. For an agency it means matching supplier checks to bookings, catching short-pays, working out what each advisor earned, and exporting clean 1099-NEC numbers at year end.

Commission tracked per booking, not per guess
Check-by-check reconciliation against suppliers
Short-pays flagged instead of quietly absorbed
Tax-ready reports when you need them
How reconciliation works

From agents who moved over

The proof is the worry that goes away.

The responsiveness, ongoing updates, and overall experience impressed me so much that I made the big decision to move my entire agency over from a larger CRM — and I haven't looked back since.
RheAnnaOopsie Daisies Travel Co.
No more lying in bed at night wondering if I've forgotten a Lightning Lane, dining reservation, or final payment date.
RachelPixie Dust By Us
I can pull everything up on my phone to quickly check dates, itineraries, manage payments, and stay organized instead of digging out a bulky binder.
JenniferPixie Dust By Us

For host agencies

See the whole agency without asking anyone for an update.

Filter bookings by advisor, destination, status, supplier, payment or travel date. Route leads, reassign work when someone is out, review production, and keep ownership visible — while each advisor still runs their own book.

Explore team tools
Pixie Dust CRM agency bookings screen showing team bookings, statuses, travel dates and outstanding balances

Pricing

Start at $10. Add seats when you have a team.

Every plan includes the client app and a 30-day free trial with no card. Tier names match the full pricing page.

Base

One agent, everything to run the book

Unlimited clients & bookings · Client app · Itinerary builder · Commission tracking

$10/mo

Pro

Look the part — branding, SMS, bookkeeping

Everything in Base · Client portal branding · SMS · Dining tracker · Agent website

$20/mo

Teams & host agencies

Per seat, from Base to Premium

Agency dashboard · Advisor management · Commission reconciliation · 1099-NEC exports

$20/seat/mo

Before you move your book over

Straight answers.

Both. Most agents start on the individual CRM and client app for $10/month. Team and host agency plans add advisor management, shared templates, team visibility, per-agent commission tracking, and commission reconciliation.

It is built around Disney, Universal, cruise, and family-vacation work: dining windows, park days, resort requests, cruise cabins, group trips, final payment reminders, trip documents, and a client-facing mobile app. You are not bending a generic sales CRM into a travel workflow.

No. Clients download the trip app free on iPhone, Android, or use it on the web to see their countdown, itinerary, documents, payment status, and messages. Only you pay a subscription.

Thirty days, every feature, no credit card required. If you do not subscribe afterwards your account stays readable — your data is never deleted, and you can pick up where you left off.

Yes. There is a Google Sheets import that maps your columns to fields and brings clients and bookings across in bulk, with duplicate detection.

Team and host agency pricing is per seat, starting at $20/seat/month. Advisors join under your agency and seats scale with the team. Pro and Premium team tiers add commission reconciliation and tax-ready 1099-NEC reports.

Thirty days. No card.

Bring one trip across and see how it feels. Import the rest when you are convinced.

No credit card required · Cancel anytime · Your data is never deleted