The Short Version
Magic Plus CRM was created by developers with 18+ years of software experience and 16+ years of Orlando-focused travel expertise. It provides client management, reservation tracking, commission statements, and customizable destination templates. Several features like email marketing and a client portal are listed as “coming soon.”
Pixie Dust CRM ships everything today: a full native mobile CRM on iOS and Android, a free client-facing mobile app, a drag-and-drop itinerary builder, e-signatures, email marketing, SMS messaging, workflow automation, AI trip planning, and a website quote form. These aren't on a roadmap — they're live and working.
If you want a straightforward Orlando CRM with a long track record, Magic Plus is solid. If you want a modern, all-in-one platform you can run from your phone, Pixie Dust CRM is the better fit.
At-a-Glance Comparison
| Feature | Pixie Dust CRM | Magic Plus CRM |
|---|---|---|
| Starting Price | $9.99/mo | $10/mo (single license) |
| Agent Mobile App (Full CRM) | Yes (iOS + Android) | No (web-based only) |
| Client Mobile App | Yes — free iOS/Android app | Coming soon (client portal planned) |
| Disney/Orlando Booking Fields | Yes | Yes (with Orlando templates) |
| Dining Reservation Tracker | Yes (built-in) | Dining reservation tracking |
| Drag-and-Drop Itinerary Builder | Yes | No |
| Commission Tracking | Yes | Yes |
| E-Signatures & Contracts | Yes | No |
| Email Marketing Campaigns | Yes (built-in) | Coming soon |
| SMS Messaging | Yes | No |
| Workflow Automation | Yes | No |
| AI Trip Planning | Yes (Premium) | No |
| Custom Reports | Yes (with charts and export) | Report generation |
| Quote Form / Lead Capture | Yes | Custom data forms |
| Social Media Integration | No | Yes (Facebook, Twitter, LinkedIn, Pinterest) |
| Team / Multi-Agent Support | Yes | Agency plans available |
| Free Trial | 14 days | 60 days (no credit card) |
Mobile Experience: Native App vs. Browser Access
Pixie Dust CRM has a full native mobile app on iOS and Android — the entire CRM works from your phone. Dashboard, bookings, clients, itineraries, messaging, financials, and reports are all there.
Magic Plus CRM is web-based and accessible from any device with a browser. That's flexible, but it's not the same as a native app with push notifications, offline capabilities, and a phone-optimized interface.
On the client side, Pixie Dust CRM gives your clients a free mobile app where they see their trip details, itinerary, documents, and messages. Magic Plus has a client portal planned but it's not yet available. See our client app feature page for details.
Feature Depth: What's Shipping Today
Magic Plus CRM covers the essentials: client profiles, reservation tracking, commission statements, customizable templates, quote generation, and social media integration. It also offers task management with daily email reminders. These are solid features for a straightforward CRM.
Pixie Dust CRM includes all of the above (except social media integration) plus features Magic Plus doesn't currently ship:
- Drag-and-drop itinerary builder with day-by-day planning and PDF export
- E-signatures and digital contracts built in
- Email marketing campaigns with templates and audience segmentation
- SMS messaging from within the CRM
- Workflow automation — trigger actions on booking status changes
- AI trip planning assistant
- Embeddable website quote form that feeds directly into your CRM
- Custom report builder with charts and CSV/PDF export
- Free client-facing mobile app (iOS + Android)
Magic Plus does have social media integration (Facebook, Twitter, LinkedIn, Pinterest) which Pixie Dust CRM currently doesn't offer — a plus if social media management is important to your workflow. For the full feature breakdown, see our complete CRM comparison guide.
Pricing Comparison
Magic Plus CRM offers a single license at $10/month with a 10% discount for annual billing. They offer a generous 60-day free trial with no credit card required. Agency pricing is available on request.
Pixie Dust CRM starts at $9.99/month (Base) with unlimited clients and bookings. Pro is $19.99/month and Premium is $29.99/month. All plans include a 14-day free trial. Host agency plans start at $20/seat/month.
At $10 vs $9.99 for a single agent, pricing is essentially identical. Magic Plus offers a longer trial period (60 days vs 14 days). But at the same price point, Pixie Dust CRM includes significantly more features — itinerary building, e-signatures, email marketing, SMS, and a client mobile app. See our full pricing page for details.
Best Fit For
Choose Magic Plus if:
- •You want a simple, proven Orlando-focused CRM
- •Social media integration matters to your workflow
- •You want the longest free trial (60 days)
- •You’re comfortable working from a web browser
- •You prefer a smaller, established platform
Choose Pixie Dust CRM if:
- You want to run your entire business from your phone
- You want your clients to have their own free mobile app
- You need itinerary building, contracts, and email marketing in one tool
- You want workflow automation and SMS messaging
- You sell Disney, Universal, and cruise — not just Orlando
Frequently Asked Questions
Can I switch from Magic Plus CRM to Pixie Dust CRM?
Yes. Export your client data from Magic Plus as CSV, then import it into Pixie Dust CRM. Our import tool handles column mapping automatically.
Does Magic Plus CRM have a mobile app?
No. Magic Plus CRM is web-based and accessible from any browser, including mobile browsers. But there’s no native iOS or Android app. Pixie Dust CRM has a full native mobile CRM on both platforms.
Does Magic Plus CRM have a client portal?
Magic Plus has a client portal listed as “coming soon.” Pixie Dust CRM already ships a free client-facing mobile app on iOS and Android where clients can view trips, itineraries, documents, and messages.
Which CRM is better for Orlando/Disney travel agents?
Both are built for the Orlando destination niche. Magic Plus CRM has customizable destination templates and 16+ years of travel industry experience behind it. Pixie Dust CRM has a full mobile CRM, client mobile app, itinerary builder, e-signatures, email marketing, SMS, and workflow automation — features Magic Plus doesn’t currently offer. It depends on whether you prioritize simplicity or a feature-complete all-in-one platform.
How does pricing compare?
Magic Plus CRM’s single license is $10/month with a 10% discount for annual billing. Pixie Dust CRM starts at $9.99/month (Base) with unlimited clients and bookings. At nearly identical pricing, Pixie Dust CRM includes itinerary building, e-signatures, email marketing, SMS, automation, and a client mobile app — features you won’t find in Magic Plus.
Does Magic Plus CRM have email marketing?
Email marketing campaigns are listed as “coming soon” on Magic Plus CRM. Pixie Dust CRM includes built-in email marketing with templates, variable placeholders, audience segmentation, and delivery tracking on all plans.