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Document Management

How to Upload, Organize, and Share Documents with Clients

No more emailing PDFs that get lost in spam folders or buried in threads. Here's how to get every document to your clients cleanly — attached right to their booking where they can always find it.

Uploading Documents to a Booking

Every booking has its own Documents section where you can attach files that your client will see instantly.

  1. 1Open the booking you want to add a document to.
  2. 2Scroll down to the Documents section.
  3. 3Tap Upload and pick your file.
  4. 4That's it — the file is uploaded and immediately visible to your client.

Supported File Types

PDF, JPG, JPEG, PNG, GIF, WebP, DOC, DOCX, and TXT — up to 10 MB per file.

Need to remove a document? Tap the delete icon next to it and it's gone.

Your Document Library

Upload your most-used files once and reuse them across any booking — no need to dig through your computer every time.

Adding a File to Your Library

  1. 1From your dashboard, tap Document Library in the Quick Actions area.
  2. 2Tap Upload and choose your file.
  3. 3Done — the file is saved to your library and ready to use.

Attaching a Library File to a Booking

  1. 1Open the booking and go to the Documents section.
  2. 2Tap From Library.
  3. 3Select the file you want — it's attached instantly.

Great Files for Your Library

Packing lists, park maps, travel guides, agency policies — anything you send to more than one client belongs here.

Good to know: Deleting a file from your library does not remove copies that are already attached to bookings. Those stay put.

What Your Clients See

When you attach a document to a booking, your client sees it on the Documents tab of their trip detail page in the Pixie Dust client app.

  • A clean list showing file icons, names, sizes, and upload dates.
  • They can view or download any file with a single tap.
  • No more “can you resend that?” — every document is always right there whenever they need it.

Ready to Try It Yourself?

Plans from $9.99/month for solo agents. Scalable plans for host agencies.

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